SHOP FAQS

Good question.

We’ve tried to answer the most common questions we get asked about our shop below,
but if there’s anything else you’d like to know, send us a message.

How do I order beer for collection or delivery?

The easiest option is via our website brightsidebrewing.co.uk/brewery-shop where you can order & pay for beers for collection from the brewery or for home delivery
You can also pop into the shop Monday – Saturday

Tell me about free delivery, courier charges and minimum orders

FREE LOCAL DELIVERY for orders over £30 to the following postcodes (updated 02/11/20):
- BL0, BL1, BL5, BL6, BL7, BL11, BL2, BL3, BL4, BL78, BL8, BL9,
- BB4
- M1, M2, M20, M21, M22, M23, M24, M25, M26, M27, M28, M29, M3, M30, M31, M32, M33, M34, M35, M38, M4, M40, M41, M43, M44, M45, M46, M5, M50, M6, M60, M61, M7, M8, M9, M11, M12, M13, M14, M15, M16, M17, M18, M19, M99,
- OL1, OL2, OL4, OL6, OL7, OL8, OL9, OL95, OL10, OL11,
- SK1, SK2, SK3, SK4, SK5, SK8, SK16,
- WA14, WA15
Local direct deliveries are usually made between 08:30 – 16:00 Monday – Friday. Saturday deliveries may be possible; if requested we will contact you to let you know if we are able to do this as due to Covid-19 we have fewer pairs of hands available.
Local deliveries within 6 miles can often be next day, however deliveries will be arranged with customers directly depending on postcodes and van routes.
Next day national courier delivery for orders of £30 – £49.99, to England & Wales is £5
Next day national courier delivery for orders over £50, to England & Wales is FREE OF CHARGE.
Delivery to Northern Ireland & Scotland is possible but delivery quotes will be given based on your postcode.
We cannot currently deliver to Ireland, the Channel Islands or the Isles of Man & Wight.
Cut off for next day courier delivery is 13:00 on the day before required delivery.
Friday at 12:00 is the cut off point for national courier deliveries for Saturday. Orders placed after this time will be processed on the Monday for delivery on Tuesday.
Deliveries are contactless, and packages must be left with an adult over the age of 18. We are not able to leave packages unattended if you are not home, but can leave them with nominated neighbours.
Payment must be made in advance for deliveries, this can be via our web shop www.brightsidebrewing.co.uk/brewery-shop, or by card over the phone.

Where is your shop?

Our postcode is M26 1AD, and we are at Unit 10 on Dale Industrial Estate – occasionally some sat navs take you into Radcliffe centre – this is wrong. We’re on the industrial estate behind Asda in Radcliffe, next to the Bury Hospice unit (2nd exit on the Asda mini roundabout)

Do I have to pre-order before coming to the shop?

You’re very welcome to pre-order via our web shop www.brightsidebrewing.co.uk/brewery-shop however you can also just pop down to see what we have available and have a chat with us to get recommendations
You can pay by card or with cash, whichever suits you best

What are your shop opening hours?

The brewery & shop are closed Sunday.
The shop is open
- Monday 09:00 – 16:30
- Tuesday 09:00 – 16:30
- Wednesday – Friday 09:00 – 18:00
- Saturday 10:00 – 17:00
- If the doors are open earlier/ later, you’re welcome to pop in!

Are your beers gluten free?

We brew all our CANS & BOTTLES to be gluten free, however it’s important to note that occasionally we may create a new beer recipe which is not GF due to alcohol level or ingredients. We always indicate on the can/ bottle clearly whether the beer is GF or not.
Each beer also has an allergen information box on the web shop where you can see this information before you buy. Please always check the information on the web shop product page, or on the can or bottle before you purchase it.
We brew our beers in the normal way and use an enzyme which removes gluten to sub 20ppm levels (gluten free as per the law). New brews that we create are laboratory tested (Elisa Gluten Test) on initial production and certified. The core range beers are checked and certified when first created, and are tested regularly but not every batch: These beers are brewed each time to GF standard. NB For comparison, Crossed Grain products are only required to be tested annually, we test more frequently than this.
Please note, the bag in box are not currently gluten free though this is something we are working towards.
The mini-keg products are gluten free.
If you are unsure or require further guidance, please get in touch

Can mini-kegs or bottles be re-used?

Unfortunately our suppliers say that mini-kegs are not able to be re-filled, however you can re-cycle them in your domestic bin.
The bottles we use are one-use glass, so again please re-cycle them at home.

Are your beers suitable for vegans?

Most of our cans and bottles are suitable for vegans, however we sometimes use ingredients which do not suit the vegan ethos; most often this is lactose, but occasionally ingredients such as honey may be used. Please always check the information on the product page, or on the can or bottle before you purchase it.
The bag in box are not suitable for vegans.
The mini-keg products are suitable for vegans.
If you are unsure or require further guidance, please get in touch

Tell me about the bag in box

If you have had bag in box before, you will know what to expect re carbonation. If you have never used one before, the beer is almost still. It’s a bit like having a scrumpy cider rather than a fizzy one: Still nice fresh beer, but not fizzy with a head like it would be in the pub.
We recommend you keep the box in the fridge to prolong the life of the beer. If you leave it at room temperature, especially in the summer, the bag will expand from the natural production of CO2 by the yeast cells, and under too much pressure the bag seals may split.
You can keep the bag in box unopened in the fridge for a few days before you come to use it. Once opened, it’s best for the beer if you drink it within 3-4 days. Each beer is different, and each fridge is different which is why we only give guidelines. As a rule of thumb, the stronger & darker the beer, the more likely it is to taste ok for longer periods of time.
In quieter times (eg through summer) bag in box will only be available Thursday – Saturday

All of this helps us to make as little impact on the environment as possible, and we’re always trying to find ways to get better.

If you’d like any more information or to discuss our methods in more detail, contact Carley who’ll be happy to tell you all about it.

Carley

Call us on: 0161 725 9644
Email us

Address

Unit 10, Dale Industrial Estate
Radcliffe
Manchester
M26 1AD

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